PRIVACY POLICY

At DRL Carpet (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our website visitors (“you” or “your”) in accordance with applicable laws and regulations. This Privacy Policy outlines the types of personal information we collect from you and how we use, store, and protect that information. By accessing and using our website, you consent to the practices described in this policy.

1. Information We Collect When you visit our website or interact with our services, we may collect certain information from you, including:

a. Personal Information: We may collect personal information that you voluntarily provide to us when you request an estimate or contact us for any reason. This may include your name, email address, phone number, and other relevant details.

b. Automatically Collected Information: We may also automatically collect certain information about your device and browsing activities on our website. This may include your IP address, browser type, referring/exit pages, operating system, and date/time stamps.

2. Use of Information We use the information we collect for the following purposes:

a. To Provide Services: We may use your personal information to respond to your inquiries, provide you with the requested services, and communicate with you about your requests or questions.

b. Marketing Communication: With your consent, we may use your contact information to send you promotional emails or newsletters about our products, services, or special offers. You have the right to opt-out of receiving such communications at any time.

c. Analytics and Improvements: We may use the automatically collected information for analytical purposes to understand how our website is used, diagnose technical issues, and improve the user experience.

3. Data Sharing We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing services to you. These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety.

4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any concerns about our use of your personal information, please contact us using the information provided below.

6. Consent and Changes By using our website, you consent to the collection, use, and storage of your information as described in this Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the updated policy on our website. It is your responsibility to review this Privacy Policy periodically for any updates.